OHIP 并不包括心理治疗。但是，许多保险公司都有提供心理治疗的承保，请向您的保险公司咨询。心理治疗服务的费用，或任何未能报销的心理治疗费用，都可以在您的加拿大所得税中作为医疗费用报销。   

We do not offer direct billing.  It is the client’s responsibility to check if their insurance plan covers psychotherapy and what documents are needed.  Once payment is received, an official receipt will be issued to the client for the purpose of reimbursement.

是的。我们提供 15 分钟的免费电话咨询，以便您了解我们是否合适。只需通过电子邮件或通过 联系我们 给我们发讯息。一旦您决定与我们合作，您就可以与您的治疗师预约第一次会谈。

Yes.  In an effort to make psychotherapy more accessible to those in need but struggle financially, some of our therapists do offer a limited number of sliding scale slots.  Please check with your therapist to see how they can help.  At the moment, Cassandra does not offer sliding scale.

所有会谈的内容是严格保密的。未经客户同意，治疗中共享的信息不会透露给第三方。在夫妇和家庭治疗中，参与者负责对小组内共享的信息保密。但是，在某些情况下，法律要求治疗师在未经客户同意的情况下向适当的第三方披露客户信息。此类情况的示例包括但不限于: 当客户对自己或他人构成危险时、当可能怀疑虐待儿童或老人时、当治疗师有理由怀疑客户曾被另一位受监管的健康专业人员进行性虐待时、或当记录被传唤作为对法庭诉讼的回应。

We hold a “NO SECRETS POLICY”.  We consider a couple or a family as a treatment unit (the client). During the course of our work with couples or families, we may see a smaller part of the treatment unit for one or more sessions as part of the therapy. Information learned in these sessions may be disclosed to the entire treatment unit based on our professional judgement. This “no secrets” policy is intended for us to provide the best possible care for the couple or the family without conflict of interest. Therefore, if you have matters that you want to deal with but do not want to share with your partner or family members, please request a referral to see an individual therapist separately.

咨询是一项合作工作。您的治疗师的角色是提供结构、指导、技能和专业见解，以支持您实现目标。作为客户，您的职责是积极参与解决困难的问题、克服障碍、实施变革以及对治疗过程提供诚实的反馈。您的承诺、合作和对变革的开放态度是有效咨询的关键。

您的第一次会谈是录取会议，您的治疗师将在其中初步了解您的问题，并回答您对治疗的任何疑问。您的治疗师将向您解释与我们合作需要了解的内容，并获得您的口头同意。一旦我们决定合作，我们将支持您描述当前的问题、定立可衡量的治疗目标并了解治疗方案。

很抱歉，我们的政策是不参与任何法律程序。

Your privacy and confidentiality are most important to us.  It is our policy not to make contact with our clients in public.  Please do not feel offended if your therapist does not greet you.  However, if you initiate the contact, we would be happy to connect.  Please note that we would refrain from discussing any clinical issues for the sake of privacy.  

虽然我们重视与您的治疗关系，但角色重叠和双重关系是违反职业道德准则的。很抱歉，我们无法与当前或最近的客户成为朋友。我们不会在 Facebook 上将您“加为好友”或接受 LinkedIn 或其他社交媒体的任何邀请。